About ID acquisition
- Can I register multiple times?
-
Only one ID may be registered per person.
Please note that registration of multiple IDs is prohibited.
In addition, please do not register or apply for tickets under a false name or the name of another person.
If we confirm your registration as described above, we may cancel your membership.
If you have multiple Plus member IDs after understanding the above,
Please contact us with the necessary information.
<Caution>
*If your winning ticket is linked to your ID, please contact Tixplus.
*We cannot assist you with receiving electronic tickets or using the app at this counter.
»For inquiries regarding obtaining multiple Plus member IDs, please click here
Depending on your environment, the email with the above link may not launch.
Please contact us using this [Inquiry Form].
----------
●Plus member ID[1]:
● Registered email address [1]:
●Artist name:
●Registered site name:
●Plus member ID[2]:
● Your registered email address [2]:
●Artist name:
●Registered site name:
●Ticket application plans (yes/no):
⇒ In case of availability [Artist Name / Performance Date / Venue Name / Pre-sale]:
●Tickets pending lottery results (Yes/No):
⇒ In case of availability [Artist Name / Performance Date / Venue Name / Pre-sale]:
● Winning ticket/payment completed (yes/no):
⇒ In case of availability [Artist Name / Performance Date / Venue Name / Pre-sale]:
●Details of your concerns or problems (required)
●Registered full name (Kanji):
●Registered full name (kana):
●Date of birth (8 digits in Gregorian calendar):
●Registered email address:
●Registered phone number:
●Registered address:
----------
Do not delete the subject or items; please write the required information to the right of the colon.
If the necessary information is missing or if there are blank fields, we will not be able to provide a response.
Since many people do not receive response emails from the contact point, please refrain from making inquiries using iCloud addresses.
Please refrain from making inquiries from multiple addresses.
Other questions about "ID Acquisition"
-
Q.
Can I get an ID with a name other than my real name?
-
Q.
How many days does it take to get an ID?
-
Q.
Can minors get ID cards?
-
Q.
I live overseas. Can I get an ID?
If the above does not resolve your issue, please contact us using the details below.