About email

I am not receiving emails.

Please check the following.

▼ It is blocked by the domain-specific reception setting.

plusmember.jp

mail.plusmember.jp

ebidan.jp

Please set the above domains to allow receiving emails.

*Please do not include the @ symbol.

*Please contact your email address provider or mobile phone company for confirmation and setup instructions.

▼If you are using an au ( @ezweb.ne.jp / @au.com ) email address

Is your "Spoofing Control" set to "High"?

Please set it to "Medium" or lower, or cancel the setting.

▼If you are using a SoftBank (@softbank.ne.jp / @i.softbank.jp) email address

Is your spam filter set to "strong"?

▼If you are using an iCloud address or a free address (Gmail/Yahoo, etc.)

Please check other folders besides your inbox as the email may have been automatically sorted into your spam folder.

▼Others

- Please change the settings so that you can receive emails from PCs and emails with URLs.

- Is your inbox full?

Depending on the email client or email app you use, related emails may be displayed together as a thread.

※reference

＜Apple Support＞

https://support.apple.com/ja-jp/HT207132

<Gmail Support>

https://support.google.com/mail/answer/5900?hl=ja&co=GENIE.Platform=Android

Please note that, as a general rule, we cannot resend emails.

Other questions about "Email"

• Q.
  I haven't received a response email to my inquiry.