- BULLET TRAIN
BULLET TRAIN LIVE Blu-ray &DVD BULLET TRAIN ARENA TOUR 2024-2025 "Joker" package enclosed serial number application lottery bonus "Autograph event for all members (with shooting iron)" will be held!
2026.02.16
Thank you very much for your continued warm support for BULLET TRAIN.
To commemorate the release of the LIVE Blu-ray & DVD BULLET TRAIN ARENA TOUR 2024-2025 "Joker," we have decided to hold a serial number bonus event: "Autograph session with all members (with train photography)"!
We have also prepared a gift application course. Please choose the course you would like to apply for and apply.
For both courses, you can apply using the serial number enclosed in the product packaging of BULLET TRAIN ARENA TOUR 2024-2025 "Joker" (all formats, first pressing only).
[Course (1) BULLET TRAIN LIVE Blu-ray &DVD BULLET TRAIN ARENA TOUR 2024-2025 "Joker" Serial Number Application Lottery Bonus "Autograph Session for All Members (with Shooting Iron)" Event Participation Course]
■ Event Schedule and Venue
May 2026 Kanto area
*The date, time and other details will be announced at a later date.
*The venue will be announced only to winners.
*The event schedule is subject to change.
■Number of winners: 50
■Event details
Mini talk & autograph session with all members
*This is a premium autograph session for a small number of people where you will be able to take photos and videos from your seat (with train photographers available) during part of the mini talk and the autograph session with all the members.
*Please note that photography and recording are prohibited when communicating directly with members over autographs.
*Photography is limited to customers' smartphones or mobile phones.
*There are no restrictions on auxiliary photography equipment (tripods, etc.), but please refrain from using add-on lenses or auxiliary photography equipment that may cause inconvenience to other customers.
*Please set up your filming equipment in front of your seat, at eye level.
*Attaching message boards, fans, and other items to filming equipment is prohibited.
*Photography using flash or lighting is prohibited.
*When taking photos from your seat, please make sure to be seated.
*Please note that handheld photography and recording (train photography) are prohibited from the time you line up for the autograph session until you return to your seat.
*When participating in the autograph session, please leave your smartphone or mobile phone at your seat. Please note that the event organizers will not be held responsible for any theft of smartphones or other equipment.
*When participating in the autograph session, please follow the instructions of staff regarding movement between members, etc.
*Staff may touch customers' bodies or luggage to guide them. Only customers who are able to accept this should participate in the special event.
*Please do not place your hands on the table during the autograph session as it is dangerous.
*The signing paper will be provided by the organizers. Please understand that signatures will not be allowed on any paper other than the one provided.*
*One of our members will write your name on the autograph sheet.
*On the day of the event, please write your name (either your first name or last name) in katakana in the bold box on the name entry form that will be available at the venue, and then proceed to the reception.
*The name you fill in must be the same "first name or last name" as on your ID. You cannot enter a "first name" or "last name" that is different from your ID.
Example) Tokyo Hanako ⇒ Tokyo or Hanako
*Titles will be omitted, and nicknames, symbols, messages, etc. are not permitted.
*Anonymous applications will not be accepted. Please be sure to write your first name or last name in katakana when participating.
*Please note that we will only write signatures and names. Please refrain from requesting the members to write dates or messages.
We have also prepared a gift course, so please choose one and apply.
[Course (2) BULLET TRAIN LIVE Blu-ray &DVD BULLET TRAIN ARENA TOUR 2024-2025 "Joker" Serial Number Application Lottery Bonus Gift Course]
■Gift contents
Special trading cards autographed by each member (50 cards per member, total 450 cards)
One of the following will be given at random
*You cannot choose the member when applying. The member will be selected at random.
*We will ship to the address you registered as a member of chord (free of charge), so please make sure to register correctly. Even if you have already registered as a member of chord (free of charge), please make sure that your address is registered correctly before applying.
* Winners will only be able to ship within Japan. We cannot deliver to addresses overseas or if the registered address is incorrect.
*We are not obligated to store returned items due to a long absence from the customer or an unknown address. Please note that we cannot resend the items.
*Delivery is scheduled for mid-April onwards.
■ Eligible products
BULLET TRAIN LIVE Blu-ray & DVD
BULLET TRAIN ARENA TOUR 2024-2025 “Joker”
[Limited Edition] 3 Blu-rays + Photo Booklet (60 pages)
UPXH-9045/7 ¥13,200 (tax included)
[Regular Edition Blu-ray] 2 Blu-rays
UPXH-1100/1 ¥8,800 (tax included)
[Regular Edition DVD] 3 DVDs
UPBH-1526/8 ¥7,700 (tax included)
■Application period (3 times in total)
[First application period]
February 24th (Tue) 11:00 to March 2nd (Mon) 10:59 → Results announced: March 5th (Thu) around 18:00
[Second application period]
Monday, March 2, 2026, 11:00 to Monday, March 9, 2026, 10:59 → Results announced: Thursday, March 12, 2026, around 18:00
[Third application period]
March 9th (Mon) 11:00 to March 13th (Fri) 10:59 → Results announced: March 18th (Wed) around 18:00
Please submit your application within the designated application periods.
*Applications cannot be submitted outside of the above application period. Thank you for your understanding.
Please note that during peak times, such as near deadlines, it may be difficult to connect to the application form. We recommend applying well in advance.
■ Application Method / Notes
*Each eligible Blu-ray/DVD product will include one application serial number.
*You can apply once with one application serial number. There are no limits on the number of purchases or applications. Each person can purchase and apply as many times as they like.
*Please access the lottery application form URL printed on the flyer enclosed with the product, register as a member of the lottery system "chord", and then enter the application course/application serial number/required information in the appropriate places within chord to complete your lottery application.
The results announcement will be sent via email to those who applied during the three application periods, informing them of their 'win' or 'loss' for each round.
You can also check the results of the event from your My Page on chord.
*The distribution of the result announcement email is an estimated time, so there may be variations.
*The probability of winning is not related to the order of application.*
*Those selected for Course 1 will be notified of the meeting place, time, etc. by email and on their chord My Page.
The lottery announcement and venue reception for this event will use the lottery system "chord".
To participate, you will need one smartphone (including tablet) for each "passcode (chord-issued electronic ticket)."
Please adjust your device's email settings to ensure you can receive emails from chord@cdefgah.net.
https://cdefgah.net/
*Chord can be used from smartphones, tablets, and PCs.
*To apply, you must register as a member of chord (free of charge), so please be sure to register in advance.
*On the day of the event for Course 1, we will verify your identity using your "chord registered membership information" and "a photo ID specified by the organizer," so please make sure that the information you register for chord matches the information on your ID.
Please enter your name as it appears on your identification in the same format (must be in Japanese: kanji, hiragana, or katakana) when registering. However, if the name on your passport or other "government-issued photo ID" that you will bring on the event day is in Roman letters, please enter it in English Roman letters (full-width). Please note that registrations in other languages will not be eligible for event applications.
Even if registered and won under a guardian's name, your child or someone registered under a different name cannot participate.
If your child does not have a mobile device, please register and apply using the name (full name, address, date of birth) of the child participating from the parent's mobile device. On the day of the event, please bring the device used for the application and the child's designated identification for verification.
*The gift for Course 2 will be sent to the address you registered as a member of chord (free of charge), so please make sure to register correctly. Even if you have already registered as a member of chord (free of charge), please make sure that your address is registered correctly before applying.
Please configure your device's settings to receive emails from <@cdefgah.net>.
*This project is limited to Japan only. Please note that we cannot respond to inquiries from overseas.
*Under no circumstances will we be able to respond to inquiries regarding the results. Thank you for your understanding in advance.
Announcement of Results
The announcement of winners will be sent via email from chord, indicating 'Winner' or 'Loser'.
You can also check the results of winning or losing for this event from the chord passcode (results confirmation page for this event).
*Please keep the winning email in a safe place until the end of the event.
The delivery of the result email is scheduled for the estimated time, but it may vary.
[For customers applying for Course 1]
What you need on the day
On the day of the event, identity verification will be conducted at the winner's reception.
1. "Passcode (chord issued electronic ticket)"
2. "A designated identification document with a photo as specified by the organizer" (No photos, copies, or expired documents allowed)
Please bring it with you and gather at the 'gathering time' specified in the 'passcode'.
*Those who do not have the above two items cannot participate for any reason. Thank you for your understanding in advance.
■Course 1: About electronic tickets
To prevent the sale or transfer of tickets, the "passcode" will be sent by chord via ticket issuing email around 6:00 PM the day before each event.
*The "passcode" will include the "meeting time."
*You can also check the meeting time from your chord My Page.
To participate, you will need one smartphone (including tablets) for each passcode.
*Seats are assigned randomly at the venue.
*Please note that those who do not have a smartphone or tablet (with some exceptions) will not be able to participate in the event. Thank you for your understanding in advance.
■Course 1: Identity Verification
When participating in the event, please be sure to bring one original copy of a 'photo ID' issued by a public institution that has been designated by the organizer (no photos, copies, or expired IDs are acceptable) from the options 【1】 to 【7】.
Please note that any other form of identification is invalid for any reason. *Only the original document is valid.
Passport
Driver's License (limited to first-class and second-class driver's licenses)
[3] Special permanent resident certificate or residence card
[4] Physical disability certificate, mental disability health and welfare certificate, rehabilitation certificate
[5] My Number Card (※Notification Card is not accepted)
【6】Student ID card or student handbook with photo (※Only those currently enrolled in school)
If a student ID or student handbook is not issued, a student certificate with a photo or a school-issued identification is acceptable (a certificate of enrollment is not acceptable).
・Student handbooks that do not have a space for the student's name to be written or where the student's name is not written in the space will not be accepted.
・No photo of your face will be accepted
・Items that do not have a photo on them and have a photo attached to them or that appear to have been attached to them are not acceptable.
・Student certificates are not acceptable.
For students (up to high school) who do not have a school-issued student ID, student handbook, student certificate, or identification with a photo, it is acceptable to present a non-photo student ID or student handbook along with a resident certificate (for the entire household). Other combinations are not permitted.
If a student ID or student handbook is not issued, a student certificate without a photo or a school-issued identification can be accepted (a certificate of enrollment is not acceptable).
Student handbooks without a section for the student's name, or those with an empty name section, are not acceptable.
- The resident registration certificate must include all members of the household. Partial household information is not acceptable. If the certificate contains personal identification numbers, please ensure they are obscured before presenting it.
*You will not be able to participate if you bring a special skills license, temporary driver's license, employee ID, health insurance card, or other form of photo ID other than the above-mentioned "designated photo ID." Please be sure to bring one of the "designated photo IDs" specified above (1) to (6).
*Please make sure to protect your My Number card so that your personal number and other details are not visible when you present it.
*For your disability certificate, please present the page listing your name, address, and photo.
■Notes regarding the event
This event will allow Universal Music LLC, SDR Corporation, and BEENOS Entertainment Corporation to mutually use the information (including personal information) obtained at the time of registration. Thank you for your understanding in advance.
・Only the winner can attend for any reason. Even if a family member or friend attends in place of the winner, they will not be allowed to enter regardless of the reason. In such cases, no refunds or refunds will be given for the CD product.
The resale or transfer of participation rights to third parties, including family and friends, is strictly prohibited. Furthermore, forgery, duplication, and other forms of fraud are criminal offenses. If discovered, you will be denied participation in future events. We cannot be held responsible for theft, troubles, ticket fraud, or any other incidents among customers.
・Only children under the age of 3 may accompany one winner (as long as they sit on the winner's lap). Preschool children older than this cannot participate. Thank you for your understanding.
Those who have been selected, please gather at the designated meeting time. If you are unable to arrive on time for any reason, please understand that you will not be allowed to participate.
- Entry using the 'passcode' is done with a smartphone or tablet (excluding certain models). Please ensure that your smartphone or tablet (excluding certain models) is fully charged and operational beforehand. We cannot assist with issues related to dead batteries or malfunctions of smartphones or tablets (excluding certain models).
・Your "passcode (chord-issued electronic ticket)" will be issued at 6:00 PM on the day before the event. Please download it immediately and make sure the "passcode" is displayed. Please also save an image or take a screen capture of each electronic ticket in advance.
Those who have completed check-in and entry with the 'passcode' will wait for the event to start and will not be able to re-enter. Please take care of any restroom needs beforehand.
Minors must obtain consent from their guardians before applying or participating. If a minor applies or participates, it will be assumed that they have obtained the guardian's consent. If consent from the guardian cannot be obtained, please refrain from participating in the event. In such cases, refunds or returns for CD products will not be provided under any circumstances. The same conditions apply in the event of cancellation or early termination of the event. Thank you for your understanding.
・Please note that handheld photography and recording (train photography) is prohibited from the time you line up for the autograph session until you return to your seat. If you are found to be doing so, your data will be erased, your equipment will be confiscated, and you will be asked to leave.
・When participating in the autograph session, please leave your smartphone or mobile phone at your seat. Please bring only the address slip and line up.
However, there is no problem with continuing to take photographs, record audio or video using a tripod or similar device from your seat.
To prevent accidents and confusion on the day of the event, we may impose various restrictions, so we ask for your understanding in advance.
Please be sure to follow the staff's instructions both inside and outside the event venue. If you do not comply with the staff's instructions regarding distancing and pathways, you may not only be unable to participate in the event, but the event itself may also be canceled.
Due to weather, troubles, or the circumstances of the artists, events may be canceled or members may change or be absent. Additionally, the schedule and content of the event may change for various reasons. Thank you for your understanding in advance.
The event is being held with the understanding and cooperation of our customers. We kindly ask you to follow the precautions.
Before applying, please check the terms of use for chord and apply for the event with your agreement.
[Inquiries About the Event]
★Universal Music Customer Service Center
For inquiries via email, please contact us through this page.
Please note that if you contact us via email, there may be a delay in our response. Thank you for your understanding.
https://www.universal-music.co.jp/faq/
Reception: Weekdays 10:00 AM to 6:00 PM (excluding Saturdays, Sundays, and public holidays)
[Lottery Announcement / Inquiries About Electronic Tickets]
★chord Customer Support
Regular business hours: Weekdays 10:00 AM - 6:00 PM
Please contact us using the inquiry form below. We will respond to your inquiries via email.
https://cdefgah.net/contact
*We cannot respond to inquiries regarding winning or losing.
To commemorate the release of the LIVE Blu-ray & DVD BULLET TRAIN ARENA TOUR 2024-2025 "Joker," we have decided to hold a serial number bonus event: "Autograph session with all members (with train photography)"!
We have also prepared a gift application course. Please choose the course you would like to apply for and apply.
For both courses, you can apply using the serial number enclosed in the product packaging of BULLET TRAIN ARENA TOUR 2024-2025 "Joker" (all formats, first pressing only).
[Course (1) BULLET TRAIN LIVE Blu-ray &DVD BULLET TRAIN ARENA TOUR 2024-2025 "Joker" Serial Number Application Lottery Bonus "Autograph Session for All Members (with Shooting Iron)" Event Participation Course]
■ Event Schedule and Venue
May 2026 Kanto area
*The date, time and other details will be announced at a later date.
*The venue will be announced only to winners.
*The event schedule is subject to change.
■Number of winners: 50
■Event details
Mini talk & autograph session with all members
*This is a premium autograph session for a small number of people where you will be able to take photos and videos from your seat (with train photographers available) during part of the mini talk and the autograph session with all the members.
*Please note that photography and recording are prohibited when communicating directly with members over autographs.
*Photography is limited to customers' smartphones or mobile phones.
*There are no restrictions on auxiliary photography equipment (tripods, etc.), but please refrain from using add-on lenses or auxiliary photography equipment that may cause inconvenience to other customers.
*Please set up your filming equipment in front of your seat, at eye level.
*Attaching message boards, fans, and other items to filming equipment is prohibited.
*Photography using flash or lighting is prohibited.
*When taking photos from your seat, please make sure to be seated.
*Please note that handheld photography and recording (train photography) are prohibited from the time you line up for the autograph session until you return to your seat.
*When participating in the autograph session, please leave your smartphone or mobile phone at your seat. Please note that the event organizers will not be held responsible for any theft of smartphones or other equipment.
*When participating in the autograph session, please follow the instructions of staff regarding movement between members, etc.
*Staff may touch customers' bodies or luggage to guide them. Only customers who are able to accept this should participate in the special event.
*Please do not place your hands on the table during the autograph session as it is dangerous.
*The signing paper will be provided by the organizers. Please understand that signatures will not be allowed on any paper other than the one provided.*
*One of our members will write your name on the autograph sheet.
*On the day of the event, please write your name (either your first name or last name) in katakana in the bold box on the name entry form that will be available at the venue, and then proceed to the reception.
*The name you fill in must be the same "first name or last name" as on your ID. You cannot enter a "first name" or "last name" that is different from your ID.
Example) Tokyo Hanako ⇒ Tokyo or Hanako
*Titles will be omitted, and nicknames, symbols, messages, etc. are not permitted.
*Anonymous applications will not be accepted. Please be sure to write your first name or last name in katakana when participating.
*Please note that we will only write signatures and names. Please refrain from requesting the members to write dates or messages.
We have also prepared a gift course, so please choose one and apply.
[Course (2) BULLET TRAIN LIVE Blu-ray &DVD BULLET TRAIN ARENA TOUR 2024-2025 "Joker" Serial Number Application Lottery Bonus Gift Course]
■Gift contents
Special trading cards autographed by each member (50 cards per member, total 450 cards)
One of the following will be given at random
*You cannot choose the member when applying. The member will be selected at random.
*We will ship to the address you registered as a member of chord (free of charge), so please make sure to register correctly. Even if you have already registered as a member of chord (free of charge), please make sure that your address is registered correctly before applying.
* Winners will only be able to ship within Japan. We cannot deliver to addresses overseas or if the registered address is incorrect.
*We are not obligated to store returned items due to a long absence from the customer or an unknown address. Please note that we cannot resend the items.
*Delivery is scheduled for mid-April onwards.
■ Eligible products
BULLET TRAIN LIVE Blu-ray & DVD
BULLET TRAIN ARENA TOUR 2024-2025 “Joker”
[Limited Edition] 3 Blu-rays + Photo Booklet (60 pages)
UPXH-9045/7 ¥13,200 (tax included)
[Regular Edition Blu-ray] 2 Blu-rays
UPXH-1100/1 ¥8,800 (tax included)
[Regular Edition DVD] 3 DVDs
UPBH-1526/8 ¥7,700 (tax included)
■Application period (3 times in total)
[First application period]
February 24th (Tue) 11:00 to March 2nd (Mon) 10:59 → Results announced: March 5th (Thu) around 18:00
[Second application period]
Monday, March 2, 2026, 11:00 to Monday, March 9, 2026, 10:59 → Results announced: Thursday, March 12, 2026, around 18:00
[Third application period]
March 9th (Mon) 11:00 to March 13th (Fri) 10:59 → Results announced: March 18th (Wed) around 18:00
Please submit your application within the designated application periods.
*Applications cannot be submitted outside of the above application period. Thank you for your understanding.
Please note that during peak times, such as near deadlines, it may be difficult to connect to the application form. We recommend applying well in advance.
■ Application Method / Notes
*Each eligible Blu-ray/DVD product will include one application serial number.
*You can apply once with one application serial number. There are no limits on the number of purchases or applications. Each person can purchase and apply as many times as they like.
*Please access the lottery application form URL printed on the flyer enclosed with the product, register as a member of the lottery system "chord", and then enter the application course/application serial number/required information in the appropriate places within chord to complete your lottery application.
The results announcement will be sent via email to those who applied during the three application periods, informing them of their 'win' or 'loss' for each round.
You can also check the results of the event from your My Page on chord.
*The distribution of the result announcement email is an estimated time, so there may be variations.
*The probability of winning is not related to the order of application.*
*Those selected for Course 1 will be notified of the meeting place, time, etc. by email and on their chord My Page.
The lottery announcement and venue reception for this event will use the lottery system "chord".
To participate, you will need one smartphone (including tablet) for each "passcode (chord-issued electronic ticket)."
Please adjust your device's email settings to ensure you can receive emails from chord@cdefgah.net.
https://cdefgah.net/
*Chord can be used from smartphones, tablets, and PCs.
*To apply, you must register as a member of chord (free of charge), so please be sure to register in advance.
*On the day of the event for Course 1, we will verify your identity using your "chord registered membership information" and "a photo ID specified by the organizer," so please make sure that the information you register for chord matches the information on your ID.
Please enter your name as it appears on your identification in the same format (must be in Japanese: kanji, hiragana, or katakana) when registering. However, if the name on your passport or other "government-issued photo ID" that you will bring on the event day is in Roman letters, please enter it in English Roman letters (full-width). Please note that registrations in other languages will not be eligible for event applications.
Even if registered and won under a guardian's name, your child or someone registered under a different name cannot participate.
If your child does not have a mobile device, please register and apply using the name (full name, address, date of birth) of the child participating from the parent's mobile device. On the day of the event, please bring the device used for the application and the child's designated identification for verification.
*The gift for Course 2 will be sent to the address you registered as a member of chord (free of charge), so please make sure to register correctly. Even if you have already registered as a member of chord (free of charge), please make sure that your address is registered correctly before applying.
Please configure your device's settings to receive emails from <@cdefgah.net>.
*This project is limited to Japan only. Please note that we cannot respond to inquiries from overseas.
*Under no circumstances will we be able to respond to inquiries regarding the results. Thank you for your understanding in advance.
Announcement of Results
The announcement of winners will be sent via email from chord, indicating 'Winner' or 'Loser'.
You can also check the results of winning or losing for this event from the chord passcode (results confirmation page for this event).
*Please keep the winning email in a safe place until the end of the event.
The delivery of the result email is scheduled for the estimated time, but it may vary.
[For customers applying for Course 1]
What you need on the day
On the day of the event, identity verification will be conducted at the winner's reception.
1. "Passcode (chord issued electronic ticket)"
2. "A designated identification document with a photo as specified by the organizer" (No photos, copies, or expired documents allowed)
Please bring it with you and gather at the 'gathering time' specified in the 'passcode'.
*Those who do not have the above two items cannot participate for any reason. Thank you for your understanding in advance.
■Course 1: About electronic tickets
To prevent the sale or transfer of tickets, the "passcode" will be sent by chord via ticket issuing email around 6:00 PM the day before each event.
*The "passcode" will include the "meeting time."
*You can also check the meeting time from your chord My Page.
To participate, you will need one smartphone (including tablets) for each passcode.
*Seats are assigned randomly at the venue.
*Please note that those who do not have a smartphone or tablet (with some exceptions) will not be able to participate in the event. Thank you for your understanding in advance.
■Course 1: Identity Verification
When participating in the event, please be sure to bring one original copy of a 'photo ID' issued by a public institution that has been designated by the organizer (no photos, copies, or expired IDs are acceptable) from the options 【1】 to 【7】.
Please note that any other form of identification is invalid for any reason. *Only the original document is valid.
Passport
Driver's License (limited to first-class and second-class driver's licenses)
[3] Special permanent resident certificate or residence card
[4] Physical disability certificate, mental disability health and welfare certificate, rehabilitation certificate
[5] My Number Card (※Notification Card is not accepted)
【6】Student ID card or student handbook with photo (※Only those currently enrolled in school)
If a student ID or student handbook is not issued, a student certificate with a photo or a school-issued identification is acceptable (a certificate of enrollment is not acceptable).
・Student handbooks that do not have a space for the student's name to be written or where the student's name is not written in the space will not be accepted.
・No photo of your face will be accepted
・Items that do not have a photo on them and have a photo attached to them or that appear to have been attached to them are not acceptable.
・Student certificates are not acceptable.
For students (up to high school) who do not have a school-issued student ID, student handbook, student certificate, or identification with a photo, it is acceptable to present a non-photo student ID or student handbook along with a resident certificate (for the entire household). Other combinations are not permitted.
If a student ID or student handbook is not issued, a student certificate without a photo or a school-issued identification can be accepted (a certificate of enrollment is not acceptable).
Student handbooks without a section for the student's name, or those with an empty name section, are not acceptable.
- The resident registration certificate must include all members of the household. Partial household information is not acceptable. If the certificate contains personal identification numbers, please ensure they are obscured before presenting it.
*You will not be able to participate if you bring a special skills license, temporary driver's license, employee ID, health insurance card, or other form of photo ID other than the above-mentioned "designated photo ID." Please be sure to bring one of the "designated photo IDs" specified above (1) to (6).
*Please make sure to protect your My Number card so that your personal number and other details are not visible when you present it.
*For your disability certificate, please present the page listing your name, address, and photo.
■Notes regarding the event
This event will allow Universal Music LLC, SDR Corporation, and BEENOS Entertainment Corporation to mutually use the information (including personal information) obtained at the time of registration. Thank you for your understanding in advance.
・Only the winner can attend for any reason. Even if a family member or friend attends in place of the winner, they will not be allowed to enter regardless of the reason. In such cases, no refunds or refunds will be given for the CD product.
The resale or transfer of participation rights to third parties, including family and friends, is strictly prohibited. Furthermore, forgery, duplication, and other forms of fraud are criminal offenses. If discovered, you will be denied participation in future events. We cannot be held responsible for theft, troubles, ticket fraud, or any other incidents among customers.
・Only children under the age of 3 may accompany one winner (as long as they sit on the winner's lap). Preschool children older than this cannot participate. Thank you for your understanding.
Those who have been selected, please gather at the designated meeting time. If you are unable to arrive on time for any reason, please understand that you will not be allowed to participate.
- Entry using the 'passcode' is done with a smartphone or tablet (excluding certain models). Please ensure that your smartphone or tablet (excluding certain models) is fully charged and operational beforehand. We cannot assist with issues related to dead batteries or malfunctions of smartphones or tablets (excluding certain models).
・Your "passcode (chord-issued electronic ticket)" will be issued at 6:00 PM on the day before the event. Please download it immediately and make sure the "passcode" is displayed. Please also save an image or take a screen capture of each electronic ticket in advance.
Those who have completed check-in and entry with the 'passcode' will wait for the event to start and will not be able to re-enter. Please take care of any restroom needs beforehand.
Minors must obtain consent from their guardians before applying or participating. If a minor applies or participates, it will be assumed that they have obtained the guardian's consent. If consent from the guardian cannot be obtained, please refrain from participating in the event. In such cases, refunds or returns for CD products will not be provided under any circumstances. The same conditions apply in the event of cancellation or early termination of the event. Thank you for your understanding.
・Please note that handheld photography and recording (train photography) is prohibited from the time you line up for the autograph session until you return to your seat. If you are found to be doing so, your data will be erased, your equipment will be confiscated, and you will be asked to leave.
・When participating in the autograph session, please leave your smartphone or mobile phone at your seat. Please bring only the address slip and line up.
However, there is no problem with continuing to take photographs, record audio or video using a tripod or similar device from your seat.
To prevent accidents and confusion on the day of the event, we may impose various restrictions, so we ask for your understanding in advance.
Please be sure to follow the staff's instructions both inside and outside the event venue. If you do not comply with the staff's instructions regarding distancing and pathways, you may not only be unable to participate in the event, but the event itself may also be canceled.
Due to weather, troubles, or the circumstances of the artists, events may be canceled or members may change or be absent. Additionally, the schedule and content of the event may change for various reasons. Thank you for your understanding in advance.
The event is being held with the understanding and cooperation of our customers. We kindly ask you to follow the precautions.
Before applying, please check the terms of use for chord and apply for the event with your agreement.
[Inquiries About the Event]
★Universal Music Customer Service Center
For inquiries via email, please contact us through this page.
Please note that if you contact us via email, there may be a delay in our response. Thank you for your understanding.
https://www.universal-music.co.jp/faq/
Reception: Weekdays 10:00 AM to 6:00 PM (excluding Saturdays, Sundays, and public holidays)
[Lottery Announcement / Inquiries About Electronic Tickets]
★chord Customer Support
Regular business hours: Weekdays 10:00 AM - 6:00 PM
Please contact us using the inquiry form below. We will respond to your inquiries via email.
https://cdefgah.net/contact
*We cannot respond to inquiries regarding winning or losing.