- GNJB
Information regarding participation methods and details of the special event for the release event held on September 27th (Sunday) in Saitama.
2026.08.17
Thank you very much for your warm support for GNJB"
We would like to inform you of the details of the release event to be held on September 27th (Sunday) at Emiterasu Tokorozawa in Saitama.
Please be sure to read the entire thing to the end, and we ask that all fans strictly adhere to the rules and manners so that everyone at the venue can enjoy the event.
We look forward to seeing you all there.
【schedule】
Sunday, September 27, 2026
Farewell event with all members: 15:00 onwards (ends when the line is finished)
Individual jacket card handover event: Starting after the group farewell event has finished (ends when the line is finished)
*This event will only be a special event, and there are no plans for talk shows or singing performances.
[Event Venue]
Emiterase Tokorozawa 2F TOKOROZAWA e-CUBE
10-1 Higashisumiyoshi, Tokorozawa City, Saitama Prefecture, 359-1124
https://et-ge-tokorozawa.com/emiterrace/
[Cast]
GNJB. (TAKATO OKURA / KOHSAKU KOIZUMI / MASAYA SAKURAGI / RYOTA NAGANO / JUN MUTO / KAZUTO MOKUDAI / KANAME YOSHIZAWA)
*Please note that the participating members may change at short notice depending on future circumstances.
[Event Details]
Special Event
[How to participate in the event]
To alleviate congestion during CD reservations at this release event, we will be implementing a pre-registration lottery system using the LINE app for "CD reservation tickets."
On the day of the event, customers who reserve the target product at the special CD sales booth will be given tickets on a first-come, first-served basis in the order of their ticket number, as follows.
■Meet and greet event with all members → Reserve a total of 2 eligible items
■Member-specific jacket card handover event → Reserve a total of 4 eligible products
*For the individual member jacket card handover event, please choose the member whose special event ticket you wish to attend. *When reserving a CD, please have only the person making the reservation line up. (Children may line up with you.)
[Applicable products]
GNJB 5th single "Love Reason"
Release date: November 11, 2026 (Wednesday)
[First Press Limited Edition] ¥5,280 (tax included) (¥4,800 excluding tax) UPCH-7894
[Regular Edition] ¥1,650 (tax included) (¥1,500 excluding tax) UPCH-6058
[TAKATO OKURA Edition] 1,650 yen (tax included) (1,500 yen excluding tax) UPCH-7895
[KOHSAKU KOIZUMI] 1,650 yen (tax included) (1,500 yen excluding tax) UPCH-7896
[MASAYA SAKURAGI Edition] ¥1,650 (tax included) (¥1,500 excluding tax) UPCH-7897
[RYOTA NAGANO] ¥1,650 (tax included) (¥1,500 excluding tax) UPCH-7898
[JUN MUTO] ¥1,650 (tax included) (¥1,500 excluding tax) UPCH-7899
[KAZUTO MOKUDAI Edition] ¥1,650 (tax included) (¥1,500 excluding tax) UPCH-7900
[KANAME YOSHIZAWA Edition] ¥1,650 (tax included) (¥1,500 excluding tax) UPCH-7901
[About the pre-application lottery system "CD reservation ticket" and CD reservations]
CD sales start time: 10:15 AM (scheduled). Customers will be served in order of their CD reservation number.
CD sales location: Emiterrace Tokorozawa 2F TOKOROZAWA e-CUBE special sales booth
*Please refrain from any behavior that may cause inconvenience to other customers, such as sitting in nearby facilities or on public roads.
*We will announce the maximum number of tickets that can be reserved per transaction on the day of the event. This is set to allow as many customers as possible to participate.
*Items reserved at events are not eligible for store-specific purchase bonuses.
*Special tickets for event-targeted products cannot be reserved or held.
*Products eligible for the event are excluded from store campaigns and point campaigns.*
Please note that we cannot accept cancellations or refunds after your reservation has been made.
*【IMPORTANT!!!】We have observed people running to the 3rd floor free viewing area as soon as the store opens at 10:00 AM.
This is extremely dangerous, so we would like to ask our customers to strictly adhere to the following measures. Thank you for your understanding.
*Entry is permitted for customers waiting at the '2F Park-side Entrance' before opening hours.
(Those who were waiting elsewhere will either be asked to join the end of the above entrance line or will be served after everyone has entered.)
*The 3rd floor free viewing area is cordoned off with cone bars, so only customers waiting at the '2nd floor park-side entrance' will be allowed in.
(It will only be opened if there is space left after all admissions have been completed.)
*As stated in the event participation guidelines, reserving seats (including sitting down) is prohibited.
*Please follow any instructions given via the microphone in the venue.
<Reservation Period for CD Tickets>
September 19, 2026 (Sat) 20:00 - September 23, 2026 (Wed) 23:59 (tentative)
Customers wishing to reserve a CD must apply for a "CD Reservation Ticket" in advance. Customers without a "CD Reservation Ticket" may not be able to make a reservation.
*Please note that the "CD reservation ticket" does not guarantee that you will be able to reserve a CD. Reservations may not be possible.
<Announcement of reference numbers>
Friday, September 25, 2026 20:00
*Please note that if the number of applications exceeds the capacity, a lottery will be held.
We will send a message via the LINE app to those who were not selected.
If a lottery is held, those who do not have a "CD reservation ticket" (those who were unsuccessful in the lottery) will not be allowed to line up in the CD sales queue.
I kindly ask for your understanding.
*Customers who do not have a "CD reservation ticket" on the day of the event, or those who wish to make additional reservations, will be guided after reservations for those with QR codes have been completed. However, since there is a limited number of tickets available, we recommend applying for a reservation ticket in advance.
*Depending on the status of the bonus tickets, we may not be able to offer information to customers who do not have a "CD reservation numbered ticket" or to offer additional reservations.
*Please download the LINE app (free) in advance. Please note that customers who do not have the LINE app cannot apply.
*The scheduled assembly time will also be announced when your serial number is announced.
*Please tap the banner in the message to check the serial number. (LINE notifications will not be sent.)
【"How to Apply for CD Reservation Ticket"】
1. Add "【Official】GNJB Ticket" to your friends from the link
2. Tap "Apply for a release event reservation ticket" in the message.
3. Turn on all required items and tap "Allow"
4. Tap "Open" for your desired date
5. Tap "Apply"
6. Tap "OK"
*Please note that simply adding a friend does not complete your application. Please be sure to complete the application process.
★Click here for the LINE account for "【Official】GNJB Numbered ticket"
["CD Reservation Ticket" Operating Instructions for the Day]
1. Your ticket number will be displayed on the announcement date. (You will not receive a LINE notification, so please tap the banner in the message to check.)
2. Please make sure to check your serial number and call status, and come to the CD sales area at the scheduled meeting time printed on your ticket.
3. When you are able to enter, you will receive a message on LINE. Please show the LINE chat screen to the staff at the entrance to the CD sales area. The staff will tap your screen to read the QR code.
*The serial number being called will be displayed on your ticket in real time. If you arrive at the CD sales area before the scheduled meeting time, you will not be guided in or asked to wait at the venue.
[Application, operation, and notes for those who have a "CD reservation ticket"]
The 'CD reservation ticket' is free.
・One application per person (up to one device). (Multiple applications using multiple devices are not permitted.) Customers with multiple devices may be contacted by staff.
・Applications and ticket issuing can only be done via smartphone. Showing the chat screen on a tablet device such as an iPad on the day of the event will not be valid.
On the day of the event, customers with "CD reservation tickets" will be guided to the CD sales booth in order of their reservation number. Customers without reservation tickets will be guided after reservations for those with QR codes have finished, however, sales may be stopped if the maximum number of bonus tickets has already been issued.
If you have a reservation ticket and arrive late to your designated time, you will be given priority if the service has already begun for those with later reservation numbers. However, depending on your arrival time, we may not be able to guarantee that you will be able to reserve a CD or receive your desired participation ticket for the special event.
・If you wish to reserve a CD, each person, whether family, friends, or accompanying someone, must apply for a reservation ticket. For children under elementary school age who do not have a smartphone, they will be admitted together if their guardian has a reservation ticket.
• One reservation ticket allows one person to reserve a CD. (No accompanying reservations are permitted.)
・On the day of the event, you will receive a notification on LINE when your number becomes available for entry. (The QR code will not be displayed until your number becomes available for entry.)
・You cannot take a screenshot of the QR code screen. It is also not permitted to transfer or resell the ticket to others.
・On the day of entry, we will check that the numbered ticket is not a screenshot. We will refuse entry to those who have a screenshot or who have resold or transferred the ticket. If fraud is confirmed, you will be refused participation in future events.
・Reservation tickets do not have a transfer function, so you cannot transfer them to someone else. Even if you are unable to attend, you cannot cancel or transfer your reservation ticket.
・We may ask you to verify your identity, so please be sure to bring your ID with you.
・To prevent fraud, staff may check the LINE notification screen regarding the issuance of numbered tickets, so please be sure not to remove your friend additions or delete the notification screen until the end of the event.
・On the day of the event, the serial number being called will be displayed on the front of your ticket in real time. Please be sure to check your serial number and the calling status, and come to the CD sales area at the scheduled meeting time shown on the front of your ticket.
・After sales begin, call times may vary depending on the situation.
If you do not have a smartphone or the LINE app, you cannot apply for the CD reservation ticket reception.
・It will be possible to check whether or not issued tickets have been used. If it is confirmed that a user is causing a nuisance to other customers, such as issuing tickets when they are not actually attending the event, we will not be able to issue tickets to that user or allow them to participate in future events.
<Payment methods for products>
①Cash
②Credit card (one-time payment)
③ QR code payment, various electronic money payments
*Please note that options ② and ③ may not be available depending on the network conditions.
*For details on the available payment methods in ③, please inquire at the sales counter.
*Please inform us immediately after payment if you have forgotten to receive your change or any discount coupons. We will not be able to assist you if you come back later.
*Please note that we do not offer refunds, product specification changes, or returns after purchase. Defective products will be exchanged for non-defective ones.
*Please note that various point cards, gift certificates, coupons, etc. cannot be used.
*Parking tickets will not be issued.
[Details on how to make a deposit reservation]
・Reservations can only be made using your smartphone/mobile phone (excluding some models).
To register a reservation, a mobile phone number and an email address are required.
『noreply@lbb-r.com』からメールが配信されますので、予め受信が出来るようにご自身の端末のご設定をお願いいたします。
*When making a reservation, full payment is required in advance by cash, credit card (single payment), electronic money, or QR code payment.
1. Scan the QR code and open the URL. *The QR code will be displayed at the venue on the day of the event.
2. Click "Register Here" and fill in the required fields.
(If you are already registered, log in with your email address and password.)
3. Select your delivery method. *Please note that only delivery is available at this venue.*
4. Enter your desired product and quantity, then add it to your cart. Proceed to [Order Confirmation].
*If you are making your first purchase/requesting delivery, please be sure to add the shipping fee of 1,200 yen to your cart.*
5. After reviewing the details, press [Place Order].
6. A payment number and QR code will be displayed. Please present these at the cashier counter and pay the reservation fee. If you require delivery, please be sure to receive a "Shipping Fee Receipt".
7. Payment is now complete. We will now give you the benefits (such as benefit vouchers) corresponding to your reservation.
*If you wish to have your items delivered, you can combine them from your second purchase onwards.
(Only reservations made at the Emiterasu Tokorozawa venue on the day of the event can be shipped together.)
If you remember to add the [¥1,200 shipping fee] to your cart and checkout during your first purchase, the [¥1,200 shipping fee] will be marked as sold out for subsequent purchases, so please simply add only the items you wish to purchase to your cart.
All items purchased for same-day delivery will be shipped together. (Shipping fee payment is only required once.)
(Note: For subsequent purchases, you will need to present the "Shipping Receipt" that was given to you earlier.)
*After payment is completed, an email will be sent to your address.
We will ship all your purchases for same-day delivery together.
→Although a message will appear saying "Payment is required on-site when receiving the product," there is no need to pay at the store.
(Shipping fee is paid only once.)
*We cannot accept any changes, cancellations, returns, or refunds after a reservation has been made due to customer circumstances.
(The same applies to situations such as product delays.)
*Products are scheduled to be shipped to your specified location approximately one week after the release date, but delivery may be delayed by an additional 3-4 days depending on the shipping situation.
*Payment will be made at the counter on the day of the event. We cannot accommodate address changes after the order has been confirmed.
*Please note that if you change your delivery address due to moving or other reasons, you will be responsible for the actual shipping costs.
*Please note that we cannot accept returns or exchanges for any reason once you have purchased a product.
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*Please refrain from making purchases by presenting a screenshot of the QR code.
*When combining orders, only purchases made by the account of the person who paid the shipping fee are eligible.
We will not be able to ship your order if you enter information using a different account or provide a fictitious address.
Please ensure that the following information is correct: "account/name/address/phone number of the person who paid the shipping fee."
Thank you.
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<お見送り会に関する注意事項>
Touching the members is prohibited.
Loud conversations and calling out to others are strictly prohibited.
・This fan event will proceed with everyone moving continuously within the space in a single line without stopping. Please follow the staff's instructions and move quickly without stopping.
・You may not stop to talk to the members, ask them to call you by name, ask them to pose, etc. Stopping to show messages written on your hands or arms is also prohibited.
・You will not be allowed to participate while holding any objects in your hands, such as a fan or board.
・Participants aged elementary school age and older will need one "Farewell Event Participation Ticket" per person.
・If a preschool child is participating, there will be only one preschool child per parent.
・If you are participating multiple times, please line up at the end of the line again.
・Staff may touch your shoulders or arms to guide you.
・Bringing large baggage to the event is prohibited, so please use nearby coin lockers beforehand.
*Please make sure to put electronic devices such as cell phones and smart watches in the back of your bag before participating. You cannot participate while wearing a cell phone on your shoulder or a smart watch.
・Please bring all your belongings with you when you participate, however, any items that staff deem dangerous will be temporarily stored before you join.
<Notes regarding the individual jacket card handover event>
・Please select your preferred member, and for each bonus ticket you receive, you will receive a limited-edition release event jacket card (each featuring a solo illustration) from the member you selected.
If you are participating multiple times, please join all the sessions at once.
・You will not be able to participate while holding anything in your hand, such as a fan or board. You will not be able to participate while wearing electronic devices, such as a smartwatch or shoulder-mounted smartphone.
-Touching members, sitting or squatting in front of members is prohibited.
・Participants aged elementary school age and older will need one "Individual Jacket Card Handover Event Participation Ticket" per person.
・If a preschool child is participating, there will be only one preschool child per parent.
The handover event is a special event where members will hand out jacket cards to customers as a token of their gratitude. Please refrain from stopping after receiving your card.
- Customers who are not participating in the special event will not be allowed to wait or stand near the venue.
[Venue Notices]
* Calling, mixing, jumping, etc. are prohibited at the venue.
When cheering, please be considerate of surrounding shops and other customers and keep the volume down.
Climbing on ladders or platforms for viewing is prohibited in all areas of this venue.
Additionally, when viewing the exhibits on the 3rd floor, it is prohibited to "lean on the glass surface," "view while touching the glass surface," or "carry someone on someone's shoulders or other dangerous behavior."
*The seating in the food hall in the building is only available for eating and drinking products sold in the food hall (dine-in items). Please note that we may ask you to leave if you are using the seating for purposes other than eating and drinking, or if you are using the seating for an extended period of time during busy times.
Additionally, if you leave your belongings unattended for an extended period to reserve a seat, we may collect them as lost property.
*Please note that if oil-based pens or other stains adhere to the handrails in the 3rd floor viewing area, they may not be removable and may require replacement. *Ink from your palms may also transfer to the handrails.
[Notes regarding special events and other events in general]
・Wearing a mask is at the individual's discretion.
Please understand that participation in any of the special events may be postponed due to the health conditions of the members on the day. Furthermore, the special events are held as a gesture of gratitude for those who have made reservations or purchases, and as a general rule, we cannot accommodate returns or refunds for products due to changes in members.
・If the event lasts for a long period of time, it may end halfway through.
・"Benefit tickets" will not be reissued under any circumstances, including loss or theft.
・The details of the special event may change. Please check the progress as in-store staff inform you. Please be sure to check the number of special event tickets you have on hand so that you do not miss out on any tickets or miss out on participating.
・If the end of the queue is set during the special event, we will stop accepting new entries, so please participate actively.
・We will do our best to ensure that the event proceeds smoothly, but depending on the situation on the day, we may be forced to cancel the event or change some of its content.
・Due to operational reasons, staff who have taken precautions against infection and disinfected their hands may touch your shoulders, arms, or the photo device to guide you and check how it is operated. Please only participate in the special event if you agree to this.
・Customers with cold-like symptoms such as fever or cough, or shortness of breath will be denied entry. If you are concerned about your health, please refrain from forcing yourself to come.
・If you experience any symptoms such as fever, cough, or body aches, please be sure to contact a medical institution before coming to the venue and receive treatment at a designated medical institution.
・Depending on future circumstances, the event may be canceled or postponed at short notice, or the content may change. In such cases, we will inform you on our website before the day of the event.
・We will not accept returns for any reason other than defective products.
・Actions such as staying up all night or waiting from early morning in order to participate in the event are strictly prohibited.
・Please cooperate in securing space for passage. In addition, waiting or sitting near the event space, or lingering in the aisles or inside the store are strictly prohibited. If you are observed engaging in such behavior, you will be asked to move away.
・The organizers, venue, and performers will not be held responsible for any accidents or thefts that occur inside or outside the venue. Please keep your valuables with you at all times.
・Carry-ons and large luggage are prohibited from being brought into the venue. Customers carrying luggage may be refused entry. Please refrain from leaving luggage on the path of movement in the event venue or in the hallways to secure space by placing luggage at your feet, as this is very dangerous. Please leave large luggage in a public locker before coming.
・Please be considerate of the customers behind you and do not hold fans, towels, etc. higher than face height.
・Due to weather, natural disasters, or the artist's circumstances, the event may be canceled or the participating members may be changed. In the event of cancellation, all transportation costs etc. will be borne by the customer.
・The event time may change.
・Please refrain from bringing in any photographic or recording equipment. Filming, recording, and recording are strictly prohibited. If you are found to be doing so, you will be asked to delete all filming, recording, and recording data, and you will be banned from entering the event venue in the future.
・Please refrain from taking photographs or handing letters or food, drinks, or gifts to members when they are entering or leaving the venue or during the special event.
・Reselling, exchanging, transferring, copying, or counterfeiting event tickets (event tickets for special events, etc.) is strictly prohibited. If such behavior is discovered, we will collect your event tickets (event tickets for special events, etc.) and you will be prohibited from attending the event and all future events at the event venue.
・Please refrain from any actions that disrupt the event or any surprise plans that you have devised, as this may cause confusion.
・It is strictly prohibited to reserve a spot inside or outside the venue using luggage, sheets, etc. Any luggage or sheets left behind may be removed by staff or security. The organizers, venue, and performers will not be held responsible for any items that are removed or left behind.
・If complaints are received by the police or venue, the event may be canceled.
・Please take your trash home with you.
- Waiting for performers to enter or leave the venue is prohibited.
If you fail to follow the above precautions, the event may be canceled.
We ask that all fans strictly adhere to the rules and etiquette so that everyone at the venue can enjoy the event.
This event is being held with the understanding and cooperation of our customers. Please be sure to follow the precautions to make it a fun event.
【inquiry】
★Universal Music Customer Service Center
https://support.universal-music.co.jp/hc/ja
Operating hours: Monday to Friday 10:00 AM to 6:00 PM (excluding public holidays)
We will respond to your inquiries via email.
Depending on the content of your inquiry, it may take some time to receive a response.
*Inquiries made outside of business hours will be answered on the next business day.
Please refrain from contacting the venue regarding this event.