- ONE N' ONLY
"Map of the Mind" SWAG Members Only Playback Campaign Bonus Distribution Completed
2025.09.17
The distribution of benefits has been completed for members who participated in the "Map of the Mind" playback campaign exclusively for SWAG members.
《Those who have played the video more than 9,999 times》
On Wednesday, September 17th, the distribution of the bonus "Solo message videos from the members 'Let's take a step together'" was completed.
It is posted in the [Announcements] section of the fan club site [MY PAGE].
《50 people will be selected by lottery from those who apply》
On Wednesday, September 17th, the shipment of the bonus "original solo mini card autographed by the member of your choice" was completed.
For this special gift, the members have lovingly written their names and autographs on each card.
Due to the nature of the bonus items, there may be some scratches caused by the process of adding your name and signature. We ask for your understanding.
Please wait a little while until your reward arrives.
■ Eligible recipients
① Customers who have played "Map of the Mind" 9,999 times or more and whose application during the campaign period has been confirmed as valid.
② 50 members will be selected by lottery from among those who applied.
■Campaign benefits
① Solo message videos from members saying "Let's take a step together"
② Original solo mini card autographed by your desired member
■Campaign details
https://one-n-only.jp/contents/890964
■About shipping
Depending on traffic conditions and your area, it may take up to a week for delivery.
Unreceived Item Reporting Period
① Eligible participants for the "Heartwarming Solo Message Video from the Members"
Please contact us using the inquiry form by Sunday, September 21, 2025.
Please be sure to include the following information when contacting us.
・"Map of the Mind" SWAG Members Only Playback Campaign Bonus Undelivered
・Membership number (6 digits)
・Name (full name in kanji)
* We cannot answer inquiries regarding the results of the lottery forthe "original solo mini card autographed by your desired member."
[Regarding defective bonus items]
* Exchanges will only be accepted if significant defects are found or if the packaging is clearly incorrect.
*Minor scratches, scuffs, etc. that occur during the manufacturing process and minor stains on the back are not considered defects.
*The members have lovingly written their names and autographs on each of these bonus items. Please note that minor scratches, scuffs, or stains on the back cannot be treated as faults and cannot be exchanged. Thank you for your understanding.
[Regarding packaging and content defects]
*We take great care when shipping and packaging, but if there is a problem with the contents of the delivery, such as "I received a different bonus," please contact us.
<How to contact us about non-delivery>
Please contact us using the fan club inquiry form below.
https://one-n-only.jp/support
Before contacting us about a non-delivery, please check that the address registered on your My Page is correct. (If your address has changed, please update it on your My Page.)
- Notes -
*If a shipment is returned to the secretariat due to an incomplete address entered by the customer, etc., it will be resent cash on delivery.
* After investigating the delivery status based on the content of your inquiry, we will only be able to resend the item if we can confirm that it has been returned to our office. If we are unable to confirm that the item has been returned, we will resend the item as soon as we can confirm that it has been returned. Thank you for your understanding.
*We cannot resend items even if you contact us outside the period for accepting undelivered items.
*We will respond to your inquiries in order, but if we are busy it may take some time.
*When contacting us, please be sure to include the campaign name and details of the benefits.
*Inquiries made on weekends and holidays will be answered from the next business day onwards.
*Even if an inquiry is made just before a holiday, we may not be able to respond until the next business day.
*If there are any errors in the content of your inquiry, our response may be delayed or we may not be able to respond at all.
*We do not accept any responsibility for damage or loss caused by the customer, nor for reshipping or exchanging items after use. Please handle with care.