[Important] Notice of the introduction of the credit card authentication service "3D Secure 2.0".

Thank you very much for using the ICEx COOLer BOX.

This time, the ICEx COOLer BOX has been designed to allow customers to use it with more peace of mind and safety.
We will implement the personal authentication service "3D Secure 2.0" for credit card payments.

[Introduction start date]
March 13, 2025 (Thursday) at 6:00 AM (scheduled)

[Note]
※ In the introduction of '3D Secure 2.0', there may be cases where the credit card registered by the customer at the time of membership cannot be used.
In that case, we kindly ask you to enter your credit card information and register again.
*For existing members, the renewal of the fan club membership is exempt from identity verification. However, if automatic renewal does not occur due to the status of your credit card usage, please re-enter the information for a "3D Secure 2.0" compliant card to complete the payment again.*
※ Credit cards that do not support '3D Secure 2.0' cannot be used. Please check with your card issuing company for compatibility status.
*The methods of identity verification and the usage of the identity verification screen may vary by card company. For more details, please check with the card issuing company.*
*Even if identity verification is completed, there may be cases where credit approval is not granted depending on the customer's credit card usage status.

 

▼ What is the identity verification service "3D Secure 2.0"?
This is a service to conduct credit card payments on the internet more safely.
Risk-based authentication will be conducted based on the payment information of card users.
Most transactions are completed without additional authentication, and only those deemed high risk undergo additional authentication measures such as a one-time password.

▼Target Brand

▼Usage Image
If you select a credit card as your payment method, pressing the "Confirm" button on the payment confirmation page will initiate a verification by the card company.
If a high risk is determined, an identity verification screen provided by the card company will be displayed.
Once identity verification is completed using a one-time password or fingerprint recognition on the identity verification screen, the process will proceed to credit card authorization. If the authorization is successful, the payment will be completed.
(If the risk is assessed as low, the identity verification screen will not be displayed, and the payment will be completed after credit approval.)

▼ Inquiries regarding this matter
https://icex.jp/support