- Sakurashimeji
[Meet at Studio 6 at 2 PM.] Notice of Completion of Bonus Item Shipment (Continued from 2026/8/1 to 2026/8/31)
2026.10.07
Thank you for always using Sakurashimeji official fan club "Meet at Stadium 6 at 2pm."
We have completed shipping the benefits to customers who maintained their subscription during the eligible period.
Please see below for details.
■ Eligible recipients
- Customers who renewed their subscription (= made a payment) between August 1st (Sat) and August 31st (Mon), 2026.
■Shipping contents
Original postcard with handwritten message vol.1
■About shipping
Depending on traffic conditions and your area, it may take up to a week for delivery.
■Regarding non-delivery
If you do not receive it by Sunday, October 18, 2026, please fill out the required information and contact us via the inquiry form by Sunday, October 25.
If you do not make your request within the deadline, we may not be able to accommodate your request.
[Inquiry procedure]
① After logging in, please check your registration information on "MYPAGE".
・If your current address differs from your registered information due to incorrect entry or moving, please change your address on "MYPAGE" and then contact us.
・If the name on your home nameplate and the addressee's name are different, the package will be returned due to a "wrong nameplate" reason. If this applies to you, please register "○○ (name on nameplate)" at the end of your address.
②Please fill in the necessary information below and contact us.
・Registered name (kanji/furigana)
・Plus member ID (formerly EMTG ID)
・Registered email address
・Registered phone number
·post code
・Address (including apartment/room number)
・Nameplate presence
・Nameplate name
・Whether you have moved or not
・Other concerns about items that may not have arrived
>>>Contact us here
https://sakurashimeji.com/faq/
*If your package has not arrived due to a name change, please request your name change using the form below and then send us an inquiry about the package not arriving.
>>>About changing your last name
https://help.plusmember.jp/change/593/
*Please also contact us within the above period regarding defective products, etc.
* Any items returned to the secretariat due to address changes or incomplete information after the registration confirmation/change period will be resent cash on delivery.
*We will respond to your inquiries in order, but it may take up to 3 weeks.
*Inquiries made on weekends and holidays will be answered on the following business day or later. Inquiries made just before a holiday may not be answered until the following business day or later.
*If there are any errors in the content of your inquiry, our response may be delayed or we may not be able to respond at all.
■ Regarding resending after an inquiry
We will investigate the delivery status based on your inquiry and will only be able to resend the item if we can confirm that it has been returned to our office.
Please note that if we are unable to confirm the return, we will resend the item as soon as we can confirm the return.
[Notes]
*If you have moved, please be sure to submit the "Change of Address Notification" available at the post office.
*Delivery will only be made to the registered address.
*We will deliver your order via "Yu-Mail". Generally, it will be delivered to your mailbox, but if it does not fit in your mailbox, it may be delivered directly to you.
*If you find a notice of absence in your mailbox, please contact the post office yourself and collect your shipment.
*We do not accept any responsibility for damage or loss caused by the customer, nor for reshipping or exchanging items after use. Please handle with care.