Use of the Site and Content

[Android] I can't watch MOVIE.

■ JavaScript settings

Please be sure to enable it.

Start Chrome > [:] (menu) in the upper right > Settings > Advanced Settings > Check "Enable JavaScript"

*Display may vary depending on the model, browser, and OS version.


■Cookie settings

Launch Chrome > [:] (menu) in the top right > Settings > Site settings > Check if cookies are enabled


■ Clear cache

Please try clearing your browser's cache.

Also, if many other applications are running, please close them first.


■ Communication environment

Please play the file in an environment with good radio wave conditions, such as Wi-Fi.


■ Restart your device

Please turn off the power and then restart it.

Other questions regarding "Site Usage and Content"

If the above does not resolve your issue, please contact us using the details below.

Contact Us  

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