About apps and e-tickets

Can you tell me how to receive e-tickets?

If you wish to issue an electronic ticket using the official app (EBiDAN OFFICIAL APP), please check the following.

»About electronic tickets

»FAQs about electronic tickets

»Ticket trading inquiries

If the issue persists, please contact Tixplus.

Contact Ticket Plaza here

Customer Support Hours

Weekdays 11:00-18:00 (excluding weekends and holidays)

*Ticket issuing methods vary depending on the performance and advance sale.
*For details, please check the reception page.
*Please be sure to enter the [performance date and venue name] for which you have won.

Other questions about "Apps and e-tickets"

• Q.
  How do I download the official app (EBiDAN OFFICIAL APP)?
• Q.
  If I change my device, can I still use the app?
• Q.
  After I reinstalled the app, I can no longer log in.
• Q.
  I can't log in to the app.