About apps and e-tickets

I can't log in to the app.

To log in to the official app (EBiDAN OFFICIAL APP), you will need your Plus member ID or your registered email address.

If you have forgotten your ID or password, please refer to the help information below.

▼For those who have linked their "EBiDAN Official Site" ID
»If you are already linked but cannot log in, click here

In addition, to prevent fraudulent use of electronic tickets, we ask that you use the app on one person, one ID, and one device only.

Please log in to the app on the smartphone on which you will receive your e-ticket. (Tablet devices are not accepted)

If you have mistakenly registered twice, please delete the unnecessary "Plus member ID" and try logging in again.

»Q.I have obtained multiple Plus member IDs (formerly EMTG IDs).

If you have received an electronic ticket, please also check the help below.

»Q. Please tell me how to receive electronic tickets.

Other questions about "Apps and e-tickets"

• Q.
  How do I download the official app (EBiDAN OFFICIAL APP)?
• Q.
  Can you tell me how to receive e-tickets?
• Q.
  If I change my device, can I still use the app?
• Q.
  After I reinstalled the app, I can no longer log in.