Changes to registered information
- What if my last name changes?
-
You cannot change your registered name (surname) from your My Page on the site.
If you wish to change your last name, please complete the procedure from your Ticket Plaza My Page.
▼Ticket Plaza My Page
https://tixplus.jp/member/mypage/
<Caution>
*To log in to Ticket Plaza, please use the Plus member ID registered on the site.
*Please register in the same name as your ID.
*You cannot change your last name again for one year after any of the following events.
・After obtaining a new Plus member ID
After changing your last name
Please check carefully before registering to avoid any errors.
Other questions about "Changing registration information"
-
Q.
What if my email address has changed?
-
Q.
I registered with the wrong name.
-
Q.
I registered with the wrong date of birth and gender.
-
Q.
I changed my smartphone model. Do I need to do anything?
If the above does not resolve your issue, please contact us using the details below.