Changes to registered information

I registered with the wrong date of birth and gender.

You cannot change your date of birth or gender information yourself.

We will make the changes after verifying your identity, so please contact us by email with the necessary information.

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・Registered full name (kanji/kana)

・Registered phone number

・Registered email address

・Plus member ID

・Date of birth (8 digits in the Gregorian calendar)

·sex

<If your date of birth is incorrect>

Please provide both your registration and correct date of birth (8 digits in the Gregorian calendar)

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>>Click here to contact us regarding corrections to your registration information

Other questions about "Changing registration information"

• Q.
  What if my email address has changed?
• Q.
  I registered with the wrong name.
• Q.
  I changed my smartphone model. Do I need to do anything?